Do you ship?
We ship general merchandise like apparel, glassware, and giftcards (no alcohol, cans, or bottles) anywhere in the United States. We currently do not ship alcohol.
What are your hours?
Sun - 11am to 8pm
Mon - 11am to 8pm
Tues - 11am to 9pm
Wed - 11am to 8pm
Thurs - 11am to 9pm
Fri - 11am to 10pm
Sat - 11am to 10pm
Both of our locations have the same operating hours
Can I break up 4 packs and 6 packs still?
Yes, but we only offer this service in-store. Singles are not available online (unless original format is a single bottle/can).
Online shopping information
If I order online, when will my order be ready for pickup?
We can fulfill most orders within 1 hour or less. You will receive an email when your order is ready for pickup. Please do not arrive before receiving that email.
How long do I have until I have to pick up my online order?
We allow for 3 days to pick up your online order. If you'd like an extension, please contact us. We can usually accommodate most requests.
Do you allow proxies for online orders?
Yes, we do unless the product you're ordering explicitly states otherwise.
Please make sure you enter your proxy’s full name in your Order Notes at the cart. Please make sure your proxy states your full name or order number when picking up your order.
How does curbside pickup work for online orders?
Please pull up in front of our shop right next to our curbside pickup sign. We will come out to ask for your ID, so please have it ready.
What is your refund policy?
Online purchases can be returned within 7 days from the date of purchase. To be eligible for a return, the purchased product must be unused, still in its original packaging, and in the same condition as when you received it. We require the original receipt or proof of purchase to be eligible for a return. All goods ordered in error by the User are subject to a restocking fee. The restocking fee is 7% of the grand total of the transaction.
Online Shopping Help
I'm getting an error at checkout. Help?
You may see this error message when checking out: "No single store can accommodate all the items in your cart. Please ensure all items in your cart have the same location for pickup."
This error means that you have products in your cart that are not available at a single location. Please visit each product's page to see where it is available for pickup, and add items that are only available at your preferred pickup location.
Why can't I select the store I want for pickup at checkout?
If you're checking out and there is only one store listed as a pickup location, this means item(s) in your cart are only available at that location.
Please visit each product's page to see where it is available for pickup, and add items that are only available at your preferred pickup location.
I didn’t get an email. Is my order ready?
You should receive 2 emails after placing your order. The first is your confirmation email stating we’ve received your order. The second email will arrive once we’ve fulfilled your order and it’s ready for pickup.
If you don’t receive the second email 2 hours after placing your order, please call 708-263-0449 for our Tinley Park location or 815-293-6350 for our Lockport location to inquire about your order’s status.
If you preordered a product, please refer to the product's page for an estimated time of arrival. You will receive another email once your preorder is ready for pickup.